• No question is too big or too small. Please ensure you quote your Capricorn Member number in all correspondence and have it readily available for telephone enquiries.


    AUSTRALIA
    Free call: 1800 327 437
    Office hours: 6:15am – 5pm (AWST)
    Fax: +61 8 6250 9600 Freefax: 1800 227 329
    Head office: 28 Troode Street, West Perth WA 6005
    Postal address: Locked Bag 3003, West Perth WA 6872

    NEW ZEALAND
    Free call: 0800 401 444 
    Freefax: 0800 401 555
    Postal address: PO Box 91567
    Victoria Street West, Auckland 1142


    Useful Email Contacts

    csl@capricorn.coop
    Best for: Customer Service and member account enquiries, website passwords etc.

    travel@capricorn.coop
    Best for: Travel deals, travel bookings, travel advice and enquiries.

    events@capricorn.coop
    Best for: Event enquiries and bookings.

    lending@capricorn.coop
    Best for: Finance lending products 

    credit@capricorn.coop
    Best for: Difficulties paying your account or payment advice